QFlooring Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from www.QFlooring.co.uk (the "Site").
 
Personal Information we collect
 
When you visit the Site, we automatically collect certain information about your
device, including information about your web browser, IP address, time zone, and
some of the cookies that are installed on your device. Additionally, as you browse
the Site, we collect information about the individual web pages or products that you
view, what websites or search terms referred you to the Site, and information about
how you interact with the Site. We refer to this automatically-collected information as
"Device Information".
 
We collect Device Information using the following technologies:
 

 "Cookies" are data files that are placed on your device or
computer and often include an anonymous unique
identifier. For more information about cookies, and how to
disable cookies, visit http://www.allaboutcookies.org
 "Log files" track actions occurring on the Site, and collect
data including your IP address, browser type, Internet
service provider, referring/exit pages, and date/time
stamps.
 "Web beacons", "tags", and "pixels" are electronic files
used to record information about how you browse the Site.

 
Additionally when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing address,
delivery address, payment information, email address, and phone number. We refer
to this information as "Order Information".
 
When we talk about "Personal Information" in this Privacy Policy, we are talking both
about Device Information and Order Information.
 
How do we use your Personal Information?
 
We use the Order Information that we collect generally to fulfill any orders placed
through the Site (including processing your payment information, arranging for
delivery, and providing you with invoices and/or order confirmations). Additionally,
we use this Order Information to:
 

 Communicate with you;
 Follow up on enquiries and purchases, including invitations
to leave a review of your experience shopping with us;
 Screen our orders for potential risk or fraud; and

 When in line with the preferences you have shared with us,
provide you with information or advertising relating to our
products or services.

 
We use the Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and optimize
our Site (for example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and advertising
campaigns).
 
Sharing your Personal Information
 
We share your Personal Information with third parties to help us use your Personal
Information, as described above. For example, we use Google Analytics to help us
understand how our customers use the Site – you can read more about how Google
uses your Personal Information
here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout
 
Finally, we may also share your Personal Information to comply with applicable laws
and regulations, or other lawful request for information we receive, or to otherwise
protect our rights.
 
Behavioural advertising
 
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to
you. For more information about how targeted advertising works, you can visit the
Network Advertising Initiative's ("NAI") educational page
at http://www.networkadvertising.org/understanding-online-advertising/how-
does-it-work
 
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we
see a Do Not Track signal from your browser.
 
Your rights
You have the right to access personal information we hold about you and to ask that
your personal information be corrected, updated, or deleted. If you would like to
exercise this right, please contact us through the contact information below.
 
Additionally, if you are a European resident we note that we are processing your
information in order to fulfill contracts we might have with you (for example if you
make an order through the Site), or otherwise to pursue our legitimate business
interests listed above.  Additionally, please note that your information may be
transferred outside of Europe, including to Canada and the United States.

 
Data retention
When you place an order through the Site, we will maintain your Order Information
for our records unless and until you ask us to delete this information.
 
Changes to this policy
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
 
Contact us
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us using the details on our Contact
page.